Less than 24 hrs notice of cancellation results in a 50% refund
Less than 48 hrs notice of cancellation results in a 75% refund
In order to provide you with the best possible experience, we make sure to have the proper staff on-site for each booking. The weather doesn’t always cooperate but we strive to be flexible and transparent and will do everything we can to make sure you and your party are able to relax and enjoy your flight with the best visibilty possible.
If your confirmed (paid in full) booking has to be rescheduled due to issues with the weather, we are more than happy to accommodate you. However, if you decide to cancel your booking in lieu of rescheduling, a $200 non-refundable fee will be applied. The $200 fee does not affect those who are willing to reschedule, even more than once, for favorable weather.
Because this is a specialized service in the Bay Area, there is quite a bit of weather research and preparation needed to offer you the best information and safest experience.
We appreciate your understanding and thank you for choosing Bay Aerial.