Be aware, anyone can claim to be a particular type of business operator online, a tour operator, or even a helicopter tour operator. Apparently You don’t even need a helicopter to claim to be a “Helicopter Tour Operator”. Third party bookers from across the country are booking clients and selling helicopter tours. They book the unsuspecting clients, then call the real tour operator for the actual tour and availability. These third party bookers know nothing of the local tour they are offering and explain nothing to the client they just booked. The client unknowingly is subject to any and all issues that may be realized through incorrect info, lack of communication and no weather updates.
The internet allows for this kind of fraudulant representation and content that is a mis representation of our industry. This can obviously affect the real locals as it undermines the genuine operators.
We at Bay Aerial take pride in offering an genuine tour for a honest value. It has taken us 18 years and we are still learning, and look forward to improving our offering for an even better experience. We have found that solid companies weather the storms and are usually honest and transparent about their operations and availability. We assist our customers with scheduling, weather information and we are flexible when changes need to be made. So if interested please give us a call to hear our local knowledge first hand and hear an honest representation of our tour.
Furthermore, In the helicopter tour space a warning is necessary, as “tour operators” pop up and disappear, they come and go, and with little warning or experience. These Tour Operators will claim to know how the service is offered, after a week in business, when in comparison and after 18 years we at Bay Aerial are still learning and refining the process to better serve our customers.
So please do your due diligence and research the helicopter tour company that represents the local tour industry. Be sure they have experience, local knowledge and more than a few months in business. Check the reviews and maybe speak with another tour company to cross reference what you are hearing.
Just because one company charges more money does not make them better, or mean they have a better tour. And the opposite applys as well, just because a company is less expensive doesnt mean its a better deal. Discounts and half off coupons basically mean you will receive a shortened tour or an incomplete routing. Check out the offering and make an educated decision, afterall, your experience and the experience of your friends or family depends on it.