Other “Tour” Companies
Be aware anyone can claim to be a business operator online, a tour operator, or even a helicopter tour operator. You don’t even need a helicopter to claim to be a “Tour Operator”. Third party bookers from across the country are booking clients and up selling/charging, and they then call the real operator for availability. They know nothing of the local tour they are offering and explain nothing to the client they just booked. The internet allows space for this kind of content that is constantly fraudulent and incorrectly representative of our industry. This can obviously affect the real local businesses as it undermines genuine operators.
We at Bay Aerial take pride in offering an honest tour with a genuine value. It has taken us 17 years and we are still learning. We have found that solid companies weather the storms and are usually honest and transparent about their operations. We assist our customers with scheduling, weather information and we are flexible when changes need to be made. So if interested please give us a call to hear our local knowledge first hand and hear an honest representation of our tour.
Furthermore, In the helicopter tour space a warning is necessary, as “tour operators” pop up and disappear, they come and go, and with little warning. Tour Operators will claim they know how this is done, after a week in business, when after 17 years we at Bay Aerial are still refining the process to better assist our customers.
So please do your due diligence and research the helicopter company that represents the industry respectfully. Be sure they have experience and local knowledge. Check the reviews and maybe speak with another tour company to cross reference what you are hearing.
Just because one company charges more money does not make them better, or mean they have a better tour. And the opposite applys as well, just because a company is less expensive doesnt mean its a better deal. Check out the offering and make an educated decision, afterall, your experience and the experience of your friends or family depends on it.